{"id":3227,"date":"2024-11-11T16:16:41","date_gmt":"2024-11-11T14:16:41","guid":{"rendered":"https:\/\/lolapanda.com\/ofte-stillede-spoergsmaal\/"},"modified":"2025-01-21T10:18:06","modified_gmt":"2025-01-21T08:18:06","slug":"ofte-stillede-spoergsmaal","status":"publish","type":"page","link":"https:\/\/lolapanda.com\/da\/ofte-stillede-spoergsmaal\/","title":{"rendered":"Ofte stillede sp\u00f8rgsm\u00e5l"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3227\" class=\"elementor elementor-3227 elementor-2118\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6dcc0c35 e-flex e-con-boxed e-con e-parent\" data-id=\"6dcc0c35\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;mountains&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" opacity=\"0.33\" d=\"M473,67.3c-203.9,88.3-263.1-34-320.3,0C66,119.1,0,59.7,0,59.7V0h1000v59.7 c0,0-62.1,26.1-94.9,29.3c-32.8,3.3-62.8-12.3-75.8-22.1C806,49.6,745.3,8.7,694.9,4.7S492.4,59,473,67.3z\"\/>\n\t<path class=\"elementor-shape-fill\" opacity=\"0.66\" d=\"M734,67.3c-45.5,0-77.2-23.2-129.1-39.1c-28.6-8.7-150.3-10.1-254,39.1 s-91.7-34.4-149.2,0C115.7,118.3,0,39.8,0,39.8V0h1000v36.5c0,0-28.2-18.5-92.1-18.5C810.2,18.1,775.7,67.3,734,67.3z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M766.1,28.9c-200-57.5-266,65.5-395.1,19.5C242,1.8,242,5.4,184.8,20.6C128,35.8,132.3,44.9,89.9,52.5C28.6,63.7,0,0,0,0 h1000c0,0-9.9,40.9-83.6,48.1S829.6,47,766.1,28.9z\"\/>\n<\/svg>\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5ba53292 e-con-full e-flex e-con e-child\" data-id=\"5ba53292\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-139cb363 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"139cb363\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span style=\"caret-color: #ffc363; color: #ffc363; font-family: grobold pro, sans-serif; font-size: 50px; font-weight: normal; white-space: pre-wrap; -webkit-text-stroke-color: #23006f; -webkit-text-stroke-width: 1.6px;\">Ofte stillede sp\u00f8rgsm\u00e5l<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-681c43eb elementor-widget elementor-widget-text-editor\" data-id=\"681c43eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vi har samlet ofte stillede sp\u00f8rgsm\u00e5l fra vores kundeservice p\u00e5 denne side, og vi h\u00e5ber, at det f\u00f8rst og fremmest vil hj\u00e6lpe alle dem, der har brug for hj\u00e6lp! Hvis din foresp\u00f8rgsel ikke er relateret til nogen af emnerne p\u00e5 denne side, beder vi dig kontakte kundeservice direkte! <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9bcf8dd e-flex e-con-boxed e-con e-parent\" data-id=\"9bcf8dd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e2efb6d elementor-widget elementor-widget-n-accordion\" data-id=\"e2efb6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2370\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2370\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Vil mit barn l\u00e6re at l\u00e6se med Lolas Verden-apps? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2370\" class=\"elementor-element elementor-element-f1fadf0 e-con-full e-flex e-con e-child\" data-id=\"f1fadf0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af4c468 elementor-widget elementor-widget-text-editor\" data-id=\"af4c468\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Lolas Verden er udviklet p\u00e5 baggrund af tidligere Lola Panda-apps, som har hjulpet millioner af b\u00f8rn med at l\u00e6re at l\u00e6se. B\u00f8rns l\u00e6sef\u00e6rdigheder udvikler sig p\u00e5 forskellige m\u00e5der, men en app af h\u00f8j kvalitet kan fremskynde indl\u00e6ringsprocessen, fordi:<\/p><ul><li>Appens sv\u00e6rhedsgrad tilpasser sig automatisk til dit barns fremskridt, s\u00e5:<ul><li>Dit barn f\u00e5r \u00f8jeblikkelig mundtlig feedback p\u00e5 engelsk p\u00e5 sine svar.<\/li><li>De mange forskellige opgaver og sjove bel\u00f8nninger motiverer dit barn til at forts\u00e6tte.<\/li><li>Der er ogs\u00e5 mange andre aktiviteter med for at skabe variation.<\/li><\/ul><\/li><\/ul><p>En app af h\u00f8j kvalitet som Lolas\u00a0<span style=\"background-color: var( --e-global-color-bb246bd ); text-align: var(--text-align);\">Verden fremskynder normalt et barns l\u00e6seudvikling betydeligt<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2371\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2371\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Hvilken aldersgruppe er Lolas Verden designet til? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2371\" class=\"elementor-element elementor-element-6b76fbd e-con-full e-flex e-con e-child\" data-id=\"6b76fbd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c6dc004 elementor-widget elementor-widget-text-editor\" data-id=\"c6dc004\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Lolas Verden er en finsk, professionelt designet undervisningsapp til b\u00f8rn i alderen 3-8 \u00e5r. Appen fokuserer p\u00e5 at l\u00e6re at l\u00e6se og den metode, der er udviklet specifikt til at l\u00e6re det engelske sprog, er skabt i samarbejde med f\u00f8rende fagfolk p\u00e5 omr\u00e5det.<\/p><p>Appen fokuserer p\u00e5 tidlig l\u00e6se- og skriveudvikling og starter med enkle lyde og g\u00e5r videre gennem bogstavgenkendelse til lette og til sidst mere udfordrende ord. Lola&#8217;s Learningland indeholder tusindvis af aktiviteter, s\u00e5 der er masser at lave i lang tid. Appen justerer automatisk sv\u00e6rhedsgraden, s\u00e5 den matcher dit barns l\u00e6ringsfremskridt.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2372\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2372\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Hvilke emner d\u00e6kker Lolas Verden? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2372\" class=\"elementor-element elementor-element-ce140df e-con-full e-flex e-con e-child\" data-id=\"ce140df\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c1116f0 elementor-widget elementor-widget-text-editor\" data-id=\"c1116f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Lolas Verden d\u00e6kker en bred vifte af omr\u00e5der, der er relateret til at l\u00e6re at l\u00e6se, men det indeholder ogs\u00e5 matematiske \u00f8velser og opgaver, der udvikler logisk t\u00e6nkning. Vi har udviklet l\u00e6sel\u00e6ringsmodellen i samarbejde med professor emerita Marita M\u00e4kinen, der har udviklet evalueringsmetoden &#8220;Breaking Words&#8221;.<\/p><p>Lola&#8217;s Learningland indeholder tusindvis af l\u00e6serelaterede aktiviteter p\u00e5 syv forskellige sv\u00e6rhedsgrader, lige fra enkle lyde til udfordrende ord. Der er ogs\u00e5 masser af matematiske og logiske opgaver, som har til form\u00e5l at g\u00f8re b\u00f8rnenes l\u00e6ringsoplevelse mere varieret.<\/p><p><strong>L\u00e6sef\u00e6rdigheder<\/strong><br \/>Gode l\u00e6sef\u00e6rdigheder er grundlaget for n\u00e6sten al l\u00e6ring. Professionelt designede undervisningsapps til l\u00e6seudvikling er begr\u00e6nsede i sm\u00e5 sprogomr\u00e5der som Finland, s\u00e5 Lola&#8217;s Learningland d\u00e6kker dette omr\u00e5de bredt. Appen starter med enkle lyde og bogstavgenkendelsesopgaver og forts\u00e6tter hele vejen til indl\u00e6ring af sv\u00e6re ord.<\/p><p><strong>Matematik\u00f8velser<\/strong><br \/>Matematik\u00f8velser giver variation i l\u00e6ringsprocessen og hj\u00e6lper med at udvikle en anden vigtig f\u00e6rdighed. Indl\u00e6ring starter med at genkende tal og stiger i sv\u00e6rhedsgrad, efterh\u00e5nden som barnets matematiske f\u00e6rdigheder udvikles.<\/p><p><strong>Logic<\/strong><br \/>Puzzle-opgaver l\u00e6rer b\u00f8rn logisk r\u00e6sonnement og opfattelsesevne gennem ordspil, puzzle-apps og logiske \u00f8velser. Disse opgaver er mindre hyppige end l\u00e6se- og matematikopgaver i appen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2373\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2373\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Hvorfor kan jeg ikke finde Lolas Verden i Google Play Store? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2373\" class=\"elementor-element elementor-element-e16c9a2 e-con-full e-flex e-con e-child\" data-id=\"e16c9a2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8cbbe8c elementor-widget elementor-widget-text-editor\" data-id=\"8cbbe8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Lolas Verden er endnu ikke tilg\u00e6ngelig i Play Store, fordi den kommer til Android i begyndelsen af \u200b\u200b2025!<\/p><p>Du kan tilmelde dig Android-ventelisten <a href=\"https:\/\/lolapanda.com\/da\/\">fra hjemmesiden<\/a>, der ligger lige under videoafsnittet. P\u00e5 den m\u00e5de f\u00e5r du besked, s\u00e5 snart appen er tilg\u00e6ngelig i Play Store!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2374\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2374\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Bliver jeg opkr\u00e6vet betaling i l\u00f8bet af den 7-dages pr\u00f8veperiode i Lolas Verden? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2374\" class=\"elementor-element elementor-element-4ca0a16 e-con-full e-flex e-con e-child\" data-id=\"4ca0a16\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f9cdd18 elementor-widget elementor-widget-text-editor\" data-id=\"f9cdd18\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Hvis du annullerer inden udl\u00f8bet af den 7-dages gratis pr\u00f8veperiode, vil du ikke blive opkr\u00e6vet betaling.<br \/><\/b>Der kan forekomme gebyrer i f\u00f8lgende tilf\u00e6lde:<\/p><ul><li>Du har ikke opsagt dit abonnement inden udl\u00f8bet af den 7-dages gratis pr\u00f8veperiode.<\/li><li>Du kan finde opsigelsesinstruktioner under &#8220;Hvordan kan jeg \u00e6ndre mit Lola&#8217;s Learningland-abonnement?&#8221;.<\/li><li>Du har tidligere v\u00e6ret kunde hos Lola&#8217;s Learningland, og din e-mail er allerede knyttet til en eksisterende brugerkonto.<br \/><br \/><\/li><\/ul><p><strong>Hvad skal jeg g\u00f8re, hvis jeg ikke har modtaget den 7-dages pr\u00f8veperiode, eller hvis den er udl\u00f8bet ubem\u00e6rket<\/strong>?<br \/>I disse tilf\u00e6lde bedes du kontakte vores kundeservice p\u00e5 <a rel=\"noopener\">support@lolapanda.com<\/a>, s\u00e5 unders\u00f8ger vi problemet sammen med dig!<br \/>Bem\u00e6rk, at tilbagebetalinger er tilg\u00e6ngelige inden for 14 dage efter k\u00f8bsdatoen, og du kan finde flere oplysninger under &#8220;Kan jeg f\u00e5 en tilbagebetaling for Lola Panda-appen?&#8221;.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2375\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2375\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Hvordan kan jeg \u00e6ndre mit Lolas Verden-abonnement? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2375\" class=\"elementor-element elementor-element-36401ec e-con-full e-flex e-con e-child\" data-id=\"36401ec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ff9ee5b elementor-widget elementor-widget-text-editor\" data-id=\"ff9ee5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Hvis du har k\u00f8bt et abonnement i appen eller via Apple App Store, kan du f\u00f8lge instruktionerne p\u00e5 <a href=\"https:\/\/support.apple.com\/fi-fi\/118428\" target=\"_blank\" rel=\"noopener\">Apples officielle side<\/a> eller \u00e6ndre dit abonnement i appens indstillinger (i kortvisningen, \u00f8verste h\u00f8jre hj\u00f8rne) ved at trykke p\u00e5 knappen &#8220;Manage Subscription&#8221;.<\/p><p>Her er instruktionerne kopieret fra Apples side for at opsige dit abonnement:<\/p><ol><li>\u00c5bn appen Indstillinger.<\/li><li>Tryk p\u00e5 dit navn.<\/li><li>Tryk p\u00e5 Abonnementer.<\/li><li>Tryk p\u00e5 abonnementet.<\/li><li>Tryk p\u00e5 Annuller abonnement. Det kan v\u00e6re n\u00f8dvendigt at scrolle ned for at finde knappen Annuller abonnement. Hvis der ikke er nogen annulleringsknap, eller du ser en besked med r\u00f8d tekst, der angiver, at abonnementet er udl\u00f8bet, er abonnementet allerede annulleret.<\/li><\/ol><p><img fetchpriority=\"high\" decoding=\"async\" class=\"entered lazyloaded\" src=\"https:\/\/support.apple.com\/library\/content\/dam\/edam\/applecare\/images\/fi_FI\/appleid\/ios-16-iphone-13-pro-settings-apple-id-subscriptions-on-tap.png\" alt=\"Tilaukset-painike iPhonen Asetuksissa.\" width=\"253\" height=\"264\" data-lazy-src=\"https:\/\/support.apple.com\/library\/content\/dam\/edam\/applecare\/images\/fi_FI\/appleid\/ios-16-iphone-13-pro-settings-apple-id-subscriptions-on-tap.png\" data-ll-status=\"loaded\" \/><\/p><p><strong>Hvis du har k\u00f8bt abonnementet direkte fra vores <a href=\"https:\/\/lolapanda.com\/lolas-learningland\/\">hjemmeside<\/a>:<\/strong><\/p><p>Du kan \u00e6ndre dit abonnement i appen ved at g\u00e5 til For\u00e6ldreindstillinger (kortvisning, \u00f8verste h\u00f8jre hj\u00f8rne) og trykke p\u00e5 knappen &#8220;Administrer abonnement&#8221;, eller ved at \u00e6ndre det via det f\u00f8rste link i den e-mail, du har modtaget.<\/p><ol><li>Find e-mailen &#8220;Velkommen til Lolas Verden!&#8221;.<\/li><li>Tryk p\u00e5 linket &#8220;Se betalinger, opdater dem, eller administrer din konto i din kundeportal. Log ind nu \u2192&#8221; i e-mailen.<\/li><li>Log ind med din e-mail (du modtager en engangsadgangskode, husk at tjekke din spam-mappe).<\/li><li>Opsig eller \u00e6ndr dit abonnement.<\/li><\/ol><p>Hvis det ser ud til, at din e-mail mangler, kan du bruge f\u00f8lgende link til at f\u00e5 adgang til kundeportalen: <a href=\"https:\/\/lolapanda.chargebeeportal.com\/portal\/v2\/login?forward=portal_main\" target=\"_new\" rel=\"noopener\">Lola Panda Kundeportal<\/a>.<\/p><p>Hvis du har problemer med at opsige dit abonnement eller andre sp\u00f8rgsm\u00e5l, bedes du kontakte vores kundeservice p\u00e5 <a rel=\"noopener\">support@lolapanda.com!<\/a><br \/><strong>Bem\u00e6rk!<\/strong> Vores kundeservice er kun \u00e5ben p\u00e5 hverdage, s\u00e5 du vil f\u00e5 svar p\u00e5 din besked senest n\u00e6ste hverdag.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2376\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2376\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Hvem skal jeg kontakte, hvis min Lola Panda-app ikke virker? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2376\" class=\"elementor-element elementor-element-306ca7a e-con-full e-flex e-con e-child\" data-id=\"306ca7a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f982d8b elementor-widget elementor-widget-text-editor\" data-id=\"f982d8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Du kan kontakte vores kundeservice direkte p\u00e5 <a href=\"mailto:support@lolapanda.com\" rel=\"noopener\">support@lolapanda.com<\/a> eller udfylde kontaktformularen p\u00e5 vores hjemmeside.<br \/>Vi beder dig om at give en s\u00e5 detaljeret forklaring af problemet som muligt og inkludere et sk\u00e6rmbillede eller en video, hvis det \u00f8nskes. I din forklaring er det nyttigt at n\u00e6vne, hvad du gjorde, lige f\u00f8r problemet opstod, om problemet blev l\u00f8st ved at gen\u00e5bne appen, eller om problemet dukkede op igen, n\u00e6ste gang du \u00e5bnede den.<\/p><p>S\u00f8rg for, at din e-mailadresse er korrekt, f\u00f8r du sender formularen, da vi muligvis ikke kan svare, hvis den er forkert!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2377\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2377\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Er Lola Panda-spil velegnede til at l\u00e6re et andet sprog? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2377\" class=\"elementor-element elementor-element-c8259c4 e-con-full e-flex e-con e-child\" data-id=\"c8259c4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5bc6f55 elementor-widget elementor-widget-text-editor\" data-id=\"5bc6f55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>De fleste af vores apps er designet til b\u00f8rn, der allerede er fortrolige med det talte sprog i appen. Hvis de n\u00f8dvendige sprogf\u00e6rdigheder endnu ikke er udviklet, kan det v\u00e6re en udfordring at f\u00f8lge instruktionerne og forst\u00e5 opgaverne. For at undg\u00e5 frustration anbefaler vi at bruge en app, hvor b\u00e5de barnets modersm\u00e5l og det nye sprog, der skal l\u00e6res, er tilg\u00e6ngeligt!  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2378\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2378\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Hvordan overf\u00f8rer jeg mit abonnement og mine fremskridt til en ny enhed? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2378\" class=\"elementor-element elementor-element-597185e e-con-full e-flex e-con e-child\" data-id=\"597185e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-236c77c elementor-widget elementor-widget-text-editor\" data-id=\"236c77c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For at f\u00e5 adgang til dine gamle abonnementer p\u00e5 en ny enhed skal du logge ind med den konto\/email, der blev brugt til de tidligere k\u00f8b. Hvis din enhed ikke finder abonnementet, n\u00e5r du starter spillet, kan du pr\u00f8ve knappen &#8220;Gendan k\u00f8b&#8221; p\u00e5 Apple-enheder. Hvis abonnementet stadig ikke virker, kan du kontakte vores kundesupport p\u00e5<a href=\"mailto:support@lolapanda.com\"> support@lolapanda.com<\/a>!<\/p><p>I \u00f8jeblikket overf\u00f8res fremskridt ikke, n\u00e5r man skifter enhed, men vi arbejder p\u00e5 at l\u00f8se det!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2379\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"10\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2379\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Hvordan deler jeg Lola Panda-spil med familiemedlemmer? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2379\" class=\"elementor-element elementor-element-5b55d30 e-con-full e-flex e-con e-child\" data-id=\"5b55d30\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3423c29 elementor-widget elementor-widget-text-editor\" data-id=\"3423c29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Familiedeling fungerer muligvis ikke p\u00e5 alle enheder og i alle Lola Panda-spil, men generelt vil apps, der underst\u00f8tter familiedeling, angive dette p\u00e5 produktsiderne i App Store og Play Store. Vi opfordrer dig ogs\u00e5 til at tjekke dine indstillinger for familiedeling for at sikre, at det fungerer korrekt!<\/p><p>I \u00f8jeblikket kan du ikke dele <strong>Lolan L\u00e4spakket PRO-abonnementet<\/strong> via familiedeling, da abonnementet betragtes som et k\u00f8b i appen. Vi anbefaler, at du foretager k\u00f8bet p\u00e5 den enhed, hvor du planl\u00e6gger at spille!<\/p><p>Nedenfor finder du nyttige links og instruktioner til h\u00e5ndtering af familiedeling:<\/p><p><strong>Apple:<\/strong><\/p><p><em>Instruktioner til visning af familiedeling:<\/em> <a href=\"https:\/\/support.apple.com\/fi-fi\/108911\" target=\"_new\" rel=\"noopener\">Instruktioner til Apple Familiedeling<\/a><\/p><p>Til iPhone eller iPad med iOS 16 eller nyere:<\/p><ol><li>G\u00e5 til <strong>Indstillinger<\/strong> &gt; <strong>Familie<\/strong>.<\/li><li>Tryk p\u00e5 dit navn.<\/li><li>Tjek det viste Apple ID.<\/li><li>Tryk p\u00e5 <strong>indk\u00f8b<\/strong>.<\/li><li>S\u00f8rg for, at du er logget ind med det Apple-id, der bruges til Familiedeling.<\/li><\/ol><p>Til iPhone eller iPad med iOS 15 eller tidligere:<\/p><ol><li>G\u00e5 til <strong>Indstillinger<\/strong>, tryk p\u00e5 dit navn og derefter p\u00e5 <strong>Familiedeling<\/strong>.<\/li><li>Tjek det viste Apple-id, og s\u00f8rg for, at det svarer til det, der bruges til Familiedeling.<\/li><\/ol><p><span style=\"font-size: 14pt;\"><em><br \/>Instruktioner til ops\u00e6tning af Familiedeling:<\/em> <a href=\"https:\/\/support.apple.com\/fi-fi\/108380\" target=\"_new\" rel=\"noopener\">Instruktioner til ops\u00e6tning af Apple Family<\/a><\/span><\/p><p>Til iPhone eller iPad med iOS 16 eller nyere:<\/p><ol><li>G\u00e5 til <strong>Indstillinger<\/strong>.<\/li><li>Tryk p\u00e5 dit navn og p\u00e5 <strong>Familiedeling<\/strong>.<\/li><li>F\u00f8lg instruktionerne p\u00e5 sk\u00e6rmen for at oprette eller deltage i en familiegruppe og invitere medlemmer.<\/li><\/ol><p><strong><br \/>Android:<\/strong><\/p><p><em>Instruktioner til visning af familiedeling:<\/em> <a href=\"https:\/\/support.google.com\/googleplay\/answer\/7007852?hl=fi#zippy=%2Csovellukset-ja-pelit\" target=\"_new\" rel=\"noopener\">Instruktioner til Google Play Familiedeling<\/a><\/p><ol><li>\u00c5bn <strong>Google Play-appen<\/strong>.<\/li><li>Tryk p\u00e5 dit profilikon i \u00f8verste h\u00f8jre hj\u00f8rne.<\/li><li>V\u00e6lg <strong>Indstillinger<\/strong>, derefter <strong>Familie<\/strong> og <strong>Familiebibliotek<\/strong>.<\/li><li>F\u00f8lg instruktionerne for at aktivere Family Library.<\/li><\/ol><p><em><br \/>Instruktioner til at oprette en familiegruppe:<\/em> <a href=\"https:\/\/support.google.com\/googleone\/answer\/9004015?hl=fi&amp;co=GENIE.Platform%3DAndroid\" target=\"_new\" rel=\"noopener\">Instruktioner til ops\u00e6tning af Google-familie<\/a><\/p><ol><li>\u00c5bn <strong>Google Play-appen<\/strong>.<\/li><li>Tryk p\u00e5 dit profilikon i \u00f8verste h\u00f8jre hj\u00f8rne.<\/li><li>V\u00e6lg <strong>Indstillinger<\/strong>, derefter <strong>Familie<\/strong> og <strong>Skift indstillinger for familiemedlemmer<\/strong>.<\/li><li>Inviter familiemedlemmer til at deltage.<\/li><\/ol><p>Hvis Familiedeling ikke fungerer for Lola\u00b4s Learningland, kan du stadig spille appen ved at logge ind med det samme Apple ID\/e-mail, som du brugte til at k\u00f8be appen!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-23710\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"11\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-23710\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> S\u00e5dan \u00e6ndrer du dit abonnement p\u00e5 nyhedsbrevet <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-23710\" class=\"elementor-element elementor-element-5330086 e-con-full e-flex e-con e-child\" data-id=\"5330086\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ab75d96 elementor-widget elementor-widget-text-editor\" data-id=\"ab75d96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Du kan \u00e6ndre dit abonnement p\u00e5 nyhedsbrevet i bunden af enhver e-mail, vi har sendt. Ved at klikke p\u00e5 &#8220;Afmeld nyhedsbrev&#8221; kan du ogs\u00e5 s\u00e6tte dit abonnement p\u00e5 nyhedsbrevet p\u00e5 pause.<\/p><p>Men hvis du har blokeret al kommunikation til din e-mail, kan vi ikke garantere, at nye adgangskoder eller kontooplysninger n\u00e5r frem til dig. Hvis du vil modtage e-mails relateret til dit abonnement, anbefaler vi, at du f\u00f8rst pr\u00f8ver at fjerne blokeringen og tillade e-mails fra <a rel=\"noopener\">&#8220;noreply@lolapanda.com&#8221;.<\/a> Alternativt kan du kontakte os p\u00e5 <a href=\"mailto:support@lolapanda.com\" rel=\"noopener\">support@lolapanda.com <\/a>s\u00e5 hj\u00e6lper vi med at finde ud af, hvor dine tilsigtede e-mails kan v\u00e6re blevet af!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-23711\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"12\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-23711\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Kan jeg f\u00e5 pengene tilbage for Lola Panda-appen? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-23711\" class=\"elementor-element elementor-element-6e6403b e-con-full e-flex e-con e-child\" data-id=\"6e6403b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41662ad elementor-widget elementor-widget-text-editor\" data-id=\"41662ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vores app er tilg\u00e6ngelig i flere butikker, og deres refusionspolitikker kan variere en smule. Her er detaljerne for de relevante butikker:<\/p><p><strong>Apple:<\/strong><br \/>Apple-produkter kommer med en 14-dages refusionspolitik, s\u00e5 du kan anmode om en refusion for din ordre. Lola Panda-teamet har ikke mulighed for at behandle refusioner for Apple-k\u00f8b eksternt via kundesupport, s\u00e5 du kan anmode om en refusion direkte fra Apple ved at f\u00f8lge instruktionerne her!<\/p><p><strong>K\u00f8b fra vores hjemmeside:<\/strong><br \/>Ligesom hos Apple er k\u00f8b via vores hjemmeside (i \u00f8jeblikket kun for Lola&#8217;s Learningland) omfattet af en 14-dages refusionsgaranti. Kontakt venligst <a href=\"mailto:support@lolapanda.com\" rel=\"noopener\">support@lolapanda.com<\/a> for at f\u00e5 pengene tilbage via vores kundeservice. N\u00e5r du kontakter os, bedes du ogs\u00e5 angive \u00e5rsagen til din anmodning om tilbagebetaling. Hvis \u00e5rsagen f.eks. er en dobbelt opkr\u00e6vning, beder vi dig om at indsende sk\u00e6rmbilleder som bevis p\u00e5 begge gennemf\u00f8rte betalinger.<\/p><p><strong>Google Play Store:<\/strong><br \/>Hvis k\u00f8bet i appen er foretaget inden for de sidste 48 timer, kan du anmode om en refusion via Google Play. I lighed med Apple kan Lola Panda-teamet desv\u00e6rre ikke behandle refusioner via kundeservice. Du kan dog anmode om en refusion ved at f\u00f8lge instruktionerne her under afsnittet &#8220;Anmod om refusion for et nyligt k\u00f8b&#8221;.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Ofte stillede sp\u00f8rgsm\u00e5l Vi har samlet ofte stillede sp\u00f8rgsm\u00e5l fra vores kundeservice p\u00e5 denne side, og vi h\u00e5ber, at det f\u00f8rst og fremmest vil hj\u00e6lpe alle dem, der har brug for hj\u00e6lp! Hvis din foresp\u00f8rgsel ikke er relateret til nogen af emnerne p\u00e5 denne side, beder vi dig kontakte kundeservice direkte! Vil mit barn l\u00e6re [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":344,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3227","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ofte stillede sp\u00f8rgsm\u00e5l - Lola Panda<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lolapanda.com\/da\/ofte-stillede-spoergsmaal\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ofte stillede sp\u00f8rgsm\u00e5l - Lola Panda\" \/>\n<meta property=\"og:description\" content=\"Ofte stillede sp\u00f8rgsm\u00e5l Vi har samlet ofte stillede sp\u00f8rgsm\u00e5l fra vores kundeservice p\u00e5 denne side, og vi h\u00e5ber, at det f\u00f8rst og fremmest vil hj\u00e6lpe alle dem, der har brug for hj\u00e6lp! Hvis din foresp\u00f8rgsel ikke er relateret til nogen af emnerne p\u00e5 denne side, beder vi dig kontakte kundeservice direkte! 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